Terms of Service

Last Updated: January 5, 2026

1. Introduction

Welcome to Grahgyaan ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of our website located at www.grahgyaan.com (the "Service") and your purchase of our astrology consultation services. By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

2. Nature of Services (Astrology Disclaimer)

By booking a consultation, you acknowledge and agree that:

• No Guarantees: Astrology is an interpretive art. We do not guarantee the accuracy, reality, or realization of any prediction. Outcomes vary based on individual choices and external factors.
• Not a Substitute for Professional Advice: Our consultations are not a substitute for professional advice from medical doctors, psychiatrists, financial advisors, or legal counsel.
  • For health issues, please consult a medical professional.
  • For legal or financial matters, please consult a licensed attorney or financial expert.
• Voluntary Action: Any action you take based on the information provided in our consultation is strictly at your own risk. Grahgyaan is not liable for any direct or indirect consequences of your decisions.

3. Booking and Payments

• Pricing: Services are priced between ₹15,000 and ₹25,000 INR. We reserve the right to modify prices at any time.
• Payment: Full payment is required in advance to confirm a booking slot. We use third-party payment gateways (e.g., Razorpay, Stripe) and do not store your financial details.
• Currency: All transactions are processed in Indian Rupees (INR) unless otherwise stated.

4. Refund and Cancellation Policy

Due to the personalized and time-intensive nature of our high-ticket manual analysis:

• No Refunds: Once a consultation has been conducted or the manual analysis work has begun (typically 24 hours before the call), no refunds will be issued under any circumstances.
• Cancellations: You may cancel your booking up to 48 hours before the scheduled time for a full refund minus a 5% processing fee.
• Rescheduling: You may reschedule your appointment once, provided you give us at least 24 hours' notice. Failure to show up for the scheduled Zoom/Call slot without notice will result in forfeiture of the fee.

4.1. Chargeback and Dispute Policy

You agree that you will not file a chargeback or dispute with your bank or credit card provider for any authorized purchase made on this website. By making a payment, you confirm that you are the authorized holder of the card/account used. In the event of a breach of this clause (filing a false chargeback after receiving services), Grahgyaan reserves the right to report the incident to relevant credit bureaus and pursue legal action to recover the disputed amount plus legal fees.

5. User Obligations

To ensure accurate analysis, you agree to provide:

• Accurate birth details (Date, Time, Place).
• Correct gender information (crucial for BNN calculation).
• Truthful information regarding past events for chart verification.

Grahgyaan is not responsible for inaccurate predictions resulting from incorrect data provided by the user.

6. Intellectual Property

The content, logo, visual designs, and "Karma Blueprint" methodology on this website are the intellectual property of Grahgyaan. You may not use, reproduce, or distribute our content without written permission. The consultation recording provided to you is for your personal, private use only.

7. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Grahgyaan, its affiliates, or its partners be liable for any indirect, punitive, incidental, special, or consequential damages resulting from the use of, or inability to use, this Service. Our total liability is strictly limited to the amount paid by you for the specific service.

8. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

9. Contact Us

If you have any questions about these Terms, please contact us at: contact@grahgyaan.com

10. Right to Refuse Service (Ethical Boundaries)

Grahgyaan reserves the right to refuse or cancel any consultation at our discretion if the query violates our ethical standards. We strictly do not answer questions related to:

• Predicting exact death dates (Ayurdaya).
• Gender determination of an unborn child (Pre-Conception and Pre-Natal Diagnostic Techniques Act, 1994 - PCPNDT Act compliance).
• Gambling / Lottery numbers / Illegal activities.
• Black Magic or causing harm to others.

In such cases, the booking will be cancelled, and a refund may be processed at our sole discretion.

11. Force Majeure (Unforeseen Delays)

We are not liable for any failure or delay in performance of our obligations under these Terms resulting from causes beyond our reasonable control, including but not limited to: internet outages, power failures, acts of God, illness of the astrologer, or technical glitches in Zoom/communication platforms. In such events, we will reschedule your consultation to the next available slot.