Privacy Policy

Effective Date: January 5, 2026

1. Introduction

Grahgyaan ("we", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. We are compliant with the Information Technology Act, 2000 (India) and adhere to global best practices for data protection.

2. Information We Collect

To provide accurate Bhrigu Nandi Nadi (BNN) predictions, we collect the following Personally Identifiable Information (PII):

• Personal Data: Name, Gender, Email Address, Phone Number (WhatsApp).
• Astrological Data: Date of Birth, Time of Birth, Place of Birth, Current City.
• Verification Data: Details of past life events (e.g., marriage year, job changes) used strictly for chart rectification.
• Payment Data: Transaction IDs (We do not store credit card/bank numbers; these are handled by our Payment Gateway).

3. How We Use Your Data

We use your data solely for the following purposes:

• Chart Analysis: To generate your horoscope and analyze planetary connections.
• Service Delivery: To conduct the consultation via Zoom/Call.
• Communication: To send booking confirmations, meeting links, and the recording of your session.
• Verification: To verify the accuracy of your chart using past events.

4. Data Sharing and Disclosure

We only share information with:

• Service Providers: Trusted third parties who assist us in operating our website (e.g., Payment Gateways like Razorpay, Email services, Calendar tools), subject to confidentiality agreements.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. Your consultation recordings and charts are stored securely and are accessible only to authorized personnel of Grahgyaan.

6. Cookies

Our website uses cookies to enhance user experience (e.g., keeping you logged in during booking). You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

7. User Rights

• Access & Correction: You have the right to request a copy of the data we hold about you or request corrections to your birth details.
• Deletion: You may request the deletion of your personal data from our records after your consultation is complete, subject to legal retention requirements.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Grievance Officer (Indian Law Requirement)

In accordance with the Information Technology Act, 2000, if you have any grievance regarding your data, please contact:

10. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.